Welcome to Extra Care Extended Warranty. By using our services, you agree to comply with the following terms and conditions.
This Extended Warranty covers specific models of Domestic Electrical/Electronic Products and any other Product that we include from time to time.
We will organize for repairs to normal operating condition, or replace at our discretion a covered electrical/electronic Product, after it has suffered a Covered Breakdown during Normal Use.
This Extended Warranty covers the cost of parts and labour for all Products on a Carry in basis and call out charges for In-home service (where applicable) on certain non-portable Products, you will be advised on the coverage provided when You report the failure/claim.
If a repair will cost more than the purchase price of a replacement, we have the right to replace the product with a new equivalent model with similar specification, not to exceed the original purchase price you paid for the Product.
Should a replacement model not be available, you will be given a monetary refund not exceeding the original purchase price of the insured Product. This decision will be at our sole discretion.
In the event of Product replacement or monetary refund, this coverage under the Extended Warranty will prematurely terminate with no refund of fee & the Product becomes our properly.
We are not responsible for any consequential or incidental damages arising from the use or loss of use of the Product.
This Extended Warranty is valid only in India on Products which are purchased and repaired within India.
The Product is used in accordance with the manufacturer's guidelines for Product usage including. but not limited to, regular maintenance & upkeep of the Product.
Costs implicitly or explicitly covered by any manufacturers, suppliers or repairer's warranty.
Non-operating and cosmetic damage to the Product, such as damage to paintwork, Product finish, dents or scratches.
Accessories used in or with the (for example, computer software, modern, scanner, printer and charger).
Replacement of any consumable item or accessory. These include, but are not limited to, plugs, fuses, light bulbs, light covers, cables, filters, attachments, belts, toner, ribbons, drums, tapes or software, AC gas used in AC & Fridge.
Normal wear and tear of items not integral to the functioning of the Product.
Routine maintenance, cleaning, lubrication, adjustments or alignments, overhaul, modification and de-scaling.
Damage caused by unauthorized repair, theft, burglary and accident including earthquake, storm and or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage. impact, corrosion; battery leakage, acts of God, animal or insect infestation or intrusion.
Cost of removal or re-installation of the Product.
Reception or transmission problems resulting from external causes.
Problems or defects not covered under the original Manufacturer's Warranty.
Batteries, internal or external to the Product.
Breakdowns caused by computer virus or realignments to Products.
Recalls or modifications to the Product.
Costs arising from incorrect installation, modification or maintenance.
Costs if no fault is found with the Product.
Costs arising from being unable to use the Product or from damage which results from the Breakdown of the Product.
Use of batteries, charger and/or accessories not approved by the manufacturer, incorrect electrical leads or connection.
The cost of repairing, restoring or reconfiguring computer software.
We are not responsible for any consequential or incidental damages arising from the use or loss of use of the Product. You’re and the customer's statutory rights are unaffected.
Thank you for choosing Extra Care Extended Warranty. Your satisfaction and the longevity of your devices are our priorities. For any inquiries or assistance, feel free to reach out.